Interactive Intelligence is a global developer of Microsoft ©-based business communications solutions for contact centers, Small-to-Medium-sized Businesses (SMBs), distributed enterprises and mobile users.

From sophisticated contact center automation applications-including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory/ quality monitoring, predictive dialing, call recording, reporting and more-to SIP-based IP telephony, IP PBX phone and communications systems, unified communications / unified messaging, and customer self-service. Interactive Intelligence offers proven, comprehensive, and reliable turn-key software solutions designed to cost-effectively improve business processes and ensure long-term investment protection.

We offer 3 Interactive Intelligence products:

• Enterprise Interaction Center
• Contact Interaction Center
• Messaging Interaction Center

Let our configuration specialists help you plan your new venture into voice over IP using Interactive Intelligence

Contact us today.