Maintenance-Monitoring

TRCA has almost three decades of experience specializing in voice and data solutions for businesses of every shape and size.

We know how mission-critical your systems are to your business. That is why we utilize the most advanced technology in the industry and deploy the best trained technicians in the field.

With TRCA Authorized Maintenance Options you will reach a specialist in your specific needs within seconds, and your calls will always be answered by a live, familiar voice, each time, without the hassle of navigating your way through an automated voice response tree or speaking with a call center clerk that has little or no idea about your systems or business practices.  TRCA remotely monitors systems 24x7x365 – one of the single most-important services we offer – providing you with the comfortable knowledge that if there is a problem, action will be immediately taken to resolve it, often before system users even know about it.

The TRCA NOC is REAL TIME – no automated application dialing in to look for what may be perceived as a problem and skewing list-history logs with incessant login and logoff entries.  Trained and certified technicians, engineers, project managers, and support staff, along with you and/or your people, are always kept in the loop until full restoration is complete. “Overcommunicate” is part of TRCA’s well-established culture, as we know how challenging any disruption in your networks can be.

We are experienced and equipped to specialize in maintaining and monitoring:

  • Local Area Networks/Wide Area Networks
  • Prem-based Telephony
  • All In-Store Solutions
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