Cloud and Hosted Unified Communications (UC)

Cloud-based phone services make your business more efficient and easier to manage. Hosted UC solutions replace existing phone equipment with a cloud-hosted PBX, which means your desk and smart phones work together and can be managed from your web browser and/or a mobile app. Cloud phone systems make it easier for your customer to contact your teams, turn any location into a workplace and reduce your current expenses.


TRCA can show you how to control and update your cloud-based phone system in real-time from any Internet-enabled device using the provider’s online portal. Schedules can be made in advance—complete with a custom dial plan—and then automatically activated upon your departure. Custom greetings can also be included with any custom schedule. Features such as Find Me/Follow Me allow users to route incoming calls to multiple phones in a specified sequence, enabling each user to create a unique call flow and failover for their extension. This feature gives you the freedom to conduct business wherever you need to go, and is available on many hosted platforms.


Contact a TRCA representative to learn more about the savings and productivity enhancements you can realize for your company.


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