Nationwide Technology Services

TRCA is a nationwide Service Integration and Management partner for some of America's best brands! We excel at being a single-source provider of custom technology services for multi-site and enterprise operations. TRCA is veteran-owned, and family-owned and operated. We believe in over-communication and simplified solutions that meet your criteria, customizing all solutions. Since 1991, service is our life!

Get to Know TRCA Service

TRCA Service Map of Technicians
TRCA nationwide base of 1,800 technicians

When an immediate technician is required, call TRCA to expertly manage the issue to resolution. TRCA delivers service to thousands of locations every month.  Whether it is break-fix or a new project roll-out, we can and will handle it.  We have long-standing, contractual relationships with thousands of technicians all over the United States and Canada. When you share your site list, we match our base of the thousands of technicians we have under contract precisely to your locations.

TRCA has certified technicians for every conceivable technology that exist in the Multi-Site arena.  Further, through years of working with TRCA, our technicians understand and follow our stringent processes and procedures to ensure we deliver consistently excellent service.

TRCA ServiceMonth after month, as your vendor of choice, TRCA measures its own performance using a strict standard:  We must be error-free and achieve 100 percent on our customer ticket handling.  TRCA sets the bar high because we know how, although it happens, ANY loss of technology, at ANY of your sites, is unacceptable. Let TRCA be your whetstone by keeping your current vendor sharp!

TRCA is the best in the business for taking the time to understand your SOWs and expectations, your systems and requirements, and your customer experience. When you share your site list, we match our base of 1,800 technicians precisely to your locations, allowing for almost-immediate dispatch of qualified and certified expertise.

Trust TRCA and you will discover why we say, "SERVICE is our life!" Schedule a no-obligation call today with an industry-leading TRCA representative. Fill out our Contact Form, or call 800-587-5650 to begin saving time and money!

On-Site Services

Maintenance & Monitoring

Carrier & Cloud

IT & Managed Services

Asset Management

Platform Change

The 2:00 AM Challenge

TRCA is a premier provider in onsite service and nationwide project roll-outs for Multi-Site Enterprises. We know that  the customer world has two main issues with all their vendors.

  1. Not knowing what is happening on site during an outage or a project.
  2. Not being able to get in touch with the vendor at the drop of a hat to get answers right away.

At TRCA we are always available to our customers 24/7 365. And we are not kidding - when you call, we answer. NO Voicemail EVER.

To go even further, we at TRCA want you to take the 2:00am challenge. Test call your other vendors at 2:00 am with an issue and then call TRCA and you will understand the lengths that we go through to serve our customers.

TRCA’s experience in complete on-site services and project management, and our nationwide footprint of over 1,800 technicians, means that we can assist with simple cabling to advanced projects. TRCA can remotely maintain and monitor your critical IT assets, initiating trouble tickets and alerting you to escalations and solutions.

TRCA has direct agreements with over 200 voice and data carriers, and our expert team stays abreast with emerging technologies, and service issues that may arise with merging carriers. We offer IT support and managed services, keeping your networks safe and secure while providing the level of fractional CIO you may require. We excel at business continuity and disaster recovery, and we can professionally design any system for your company.

Do you want nationwide purchasing power and wholesale pricing for your equipment and critical infrastructure? TRCA not only procures what you need, at extremely competitive pricing, but we can also manage your assets for large roll-outs and upgrades. TRCA can warehouse, stage, configure, package and oversee all logistics to move your equipment to the right place at the right time. We routinely work with companies who want a full platform change, from networks to POS to telephony and more.

TRCA Asset Management Procurement

Today's Top Tip: TRCA Asset Management

Planning a project means more than finding the right components.

TRCA has extensive, nationwide experience with diverse groups of companies and other multi-unit organizations, in all business verticals, who have exacting standards for procurement and installations.  TRCA exceeds expectations!  Consider our end-to-end solution for Asset Management:

  • TRCA ensures that the right components show up every time – no need to incur additional overnight shipping expense for missing equipment!
  • Equipment specific to each install is completely tested, ensuring it will work at the site!
  • Required software arrives pre-installed, configured and validated by TRCA techs – avoid wasted time on-site related to software issues!
  • TRCA coordinates install techs for timeliness, consistency and adherence to the SOW, reducing call-backs!
  • With TRCA’s experienced and dedicated resources we will complete projects 2X-to-3X faster!
  • A dedicated team trained specifically for project rollouts, handling and shipping.
  • Inventory control and shipping specialists who manage YOUR inventory on YOUR schedule!
  • In-house engineers and over 1,800 field technicians with direct agreements based on TRCA’s exacting standards.
  • EVERY aspect of a project roll-out is monitored by TRCA’s highly experienced project managers.
  • TRCA will perform faster, cheaper and BETTER!

Call today to simplify your process with professional TRCA Asset Management. 800-587-5650

Managing multi-site ownership changes

Selling or buying of company names and brands is a very lengthy, complex procedure for investors negotiating pricing and planning for the future. Recent stories of large, multi-site transfers of ownership by Kroger (fuel centers,) and mergers such as Marathon Petroleum Corp. with Andeavor can mean thousands of sites affected by the transitions. Few tend to think about …

Read moreManaging multi-site ownership changes

Let TRCA be your whetstone!

  We all understand that competition brings out the best in all of us.  Allow TRCA to sharpen your current service provider! We believe our processes, procedures, nationwide technicians, in-house 24x7x365 help desk, service mangers, W-2 engineers and comprehensive asset management capabilities are the best in the industry at delivering for your break-fix and project …

Read moreLet TRCA be your whetstone!

TRCA Salutes Johnny Morris’ Wonders of Wildlife National Museum and Aquarium award

January 8, 2018 | USA Today has recently reported that Johnny Morris’ Wonders of Wildlife National Museum and Aquarium was named 2017 Best New Attraction by its readers. This attraction was created by noted conservationist and Bass Pro Shops founder/CEO Johnny Morris, with over 350,000-square-feet of displays of live fish, mammals, reptiles, amphibians, and birds, …

Read moreTRCA Salutes Johnny Morris’ Wonders of Wildlife National Museum and Aquarium award

Get a jump on 2018 technology

Emerging technologies and your business | December 29, 2017 Each new calendar year brings a certain level of reflection on past activities and the potential for resolutions to improve. This applies to corporate strategies, too, where legacy investments in communications technology have either provided greater efficiencies or they have inadvertently placed obstacles to success. TRCA is …

Read moreGet a jump on 2018 technology

Welcome to the new TRCA.com

December 1, 2017 | Debut of the new TRCA.com TRCA is pleased to welcome you to our updated website design today, Friday, Dec. 1, 2017. Our focus is on multi-site and enterprise technology solutions, and our website reflects contemporary design with helpful content for those important business sectors. There is much more to come, so …

Read moreWelcome to the new TRCA.com

FTaaS from TRCA

Denton, TX (November 7, 2017) – TRCA is pleased to announce that we have developed our own, exciting, “as-a-Service” model to give franchisors a new revenue source, along with another selling point in support of the franchise agreement. We call it, “Franchisor Technology as a Service” and it is designed to save your franchisees money, time …

Read moreFTaaS from TRCA

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